FAQ

How do I register myself as a seller on VietsWay.com?
In order to register, please fill a simple registration form. We will respond to you after reviewing your information at the earliest. (click on the sell icon above) or go to vietsWay.online

    I don't have a website, can I still sell on VietsWay.com?

    You don't need a website to start selling on VietsWay.com. All you would have to do is list your products on VietsWay and start selling.

    What are the charges of Sell on VietsWay program?

    Listing of products on VietsWay.com is absolutely free. VietsWay does not charge anything to you for listing your catalog online. You only pay a small commission for what you sell. The commission structure is shared and agreed with you at the time of registration. Small commission is 5%.

    How do I list my products on VietsWay.com?

    Once the registration process is complete our team will work closely with you to create your online catalog. You will also be given access to online panels through which you can easily manage your listings.

    How does shipping work?

    All products on VietsWay.com include free shipping to major cities for normal courier. Therefore, add shipping fee to your items.  You are also welcome to bring your item(s) to our office in HCMC and we can ship it for you.

    Can I sell from Vietnam to international countries through VietsWay.com?

    Yes, Absolutely.

    Who can sell on VietsWay.com?

    To sell on VietsWay.com you should be able to meet following criteria: You should be located in Vietnam. You can only sell new and genuine products through VietsWay.com. You can be any of the following: Manufacturer, Wholesaler, Distributor, Retailer. There are few exceptions to the rule for which you may contact us.

    Can I cancel my subscription?

    You are free to cancel anytime.

    Who is responsible for a payment dispute?

    Because VietsWay will accept payment on the individual sellers behalf, VietsWay is responsible for transaction disputes.   However, the funds will be held and/or debited from the individual sellers account if payment is reversed.   Buyers have 45 days to return the item for a full refund.

     How do I get paid?

    After the item is delivered, you have the option of getting paid via bank transfer or paypal.\

    List of items banned from exporting from Vietnam

    • Weapons, ammunition, explosive materials (except industrial explosives) and military technical equipment.(The Ministry of Defense shall announce a specific List of Vietnam prohibited goods and record the HS code numbers from the Import and Export Tariff).
    • a) National relics, antiques and precious objects which belong to State, to political organizations and to socio-political organizations.b) Cultural products in the category prohibited from dissemination and circulation in Vietnam.(The Ministry of Culture, Sports and Tourism shall guide the implementation and announce a specific List of Vietnam prohibited goods stated in points a and b above and record the HS code numbers from the Import and Export Tariff).
    • a) Types of publications in the category prohibited from dissemination and circulation in Vietnam.b) Postal stamps in the category prohibited from business, exchange, display, and propagation as prescribed by Law on Post.(The Ministry of Information and Communications shall guide the implementation and announce a specific List of Vietnam prohibited goods stated in points a and b above and record the HS code numbers from the Import and Export Tariff).
    • Round timber and sawn timber produced from domestic natural forests.(The Ministry of Agriculture and Rural Development shall guide the implementation and announce a specific List Vietnam prohibited goods and record the HS code numbers from the Import and Export Tariff).
    • a) Rare and precious wild fauna and flora, and rare and precious animal breeds and plant varieties listed in Groups IA-IB of the Government’s Decree No. 32/2006/ND-CP dated March 30, 2006, on managing endangered, precious and rare forest animals and plants; and rare and precious wild fauna and flora in the “red book” for which Vietnam has committed to international organizations.b) Rare and precious products of aquaculture.c) Animal breeds and plant varieties on List of rare and precious animal breeds and plant varieties the export of which is prohibited as promulgated by the Ministry of Agriculture and Rural Development in accordance with the 2004 Ordinance on animal breeds and the 2004 Ordinance on plant varieties.(The Ministry of Agriculture and Rural Development shall announce a specific List of Vietnam prohibited goods stated from point a thru point c above and record the HS code numbers from the Import and Export Tariff).
    • The cipher products used for protection of State secret information. (The Ministry of National Defense shall provide guidelines for implementation).
    • ) Type 1 toxic chemicals stipulated in the Treaty Prohibiting development, production, storage, use and destruction of Chemical Weapons and Annex No.1 promulgated together with the Government’s Decree No.  100/2005/ND-CP dated August 03, 2005, on implementation of Treaty prohibiting development, production, storage, use and destruction of chemical weapons.b) Chemicals on list of prohibited chemicals specified in Annex III promulgated together with the Government’s Decree No. 108/2008/ND-CP dated October 07, 2008, detailing and guiding implementation of a number of articles of Law on chemicals.(The Ministry of Industry and Trade shall announce a specific List of Vietnam prohibited goods  stated in points a and b above and record the HS code numbers from the Import and Export Tariff).